On the road
To get our dishes to your door in perfect condition, as quickly and efficiently as possible, your fine food is made fresh then frozen immediately and shipped out from our kitchen in either one of our Frozen Mercedes Sprinter Vans or by delivery experts DPD.
We deliver all our dishes to you within high quality, recyclable and temperature – controlled packaging. We hand pack each individual parcel with care using our specially designed frozen boxes which are fully recyclable with plant – based liners and extremely cold gel packs that are frozen down to -27c.
Once you’ve placed an order with us DPD will communicate directly with you. Once your order has left our depot you’ll receive a track and trace notification by email. You’ll be able to keep an eye on its progress.
If you’re not going to be at home when it arrives, our drivers can leave your order in a safe place. It’s important that you provide us with a safe place in the notes field of your order (in the CART – before checkout).
Deliver to your door
We will either deliver your food to you or leave it at your designated safe place. Don’t worry if the gel packs have turned to liquid, they will still be at -15c to protect your frozen meals.